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PRODUCTS All the products carry the manufacturer’s warranty as per the manufacturer’s warranty terms and conditions. All products are provided by our third party partner Global Tech. Following are the standard warranty terms and conditions as provided by our partner. For any queries or clarification you may contact them as below.

  1. All Gadgets and devices other than accessories, services and software carry one-year manufacturers repair warranty.
  2. The warranty of the product will be void if the product is physically damaged; warranty seal is tampered, dropped in water, met with an accident or used in any way that is not recommended by the product manufacturer.
  3. All the products supplied by You Click We Care -except software, accessories and services- carry a serial number which is recorded in the users account during the delivery of the product. If the serial number of the product is not matching with the records, the warranty is not claimable.
  4. All the accessories carry a three month repair warranty.
  5. All repair service carry a 7 days warranty.
  6. All warranty period starts from the date of purchase.

YCWC shall not be liable for reimbursements, claims and damages that may result from the unauthorized repair of the product.
Repair or replacement under the terms of this warranty does not provide right to extension or renewal of the warranty period. Repair or direct replacement of the product under the terms of the warranty may be full filled with functionally equivalent service exchange units. The warranty is not applicable to cases other than defects in material, design and workmanship.

The warranty does not cover the following :

  • Periodic checks, maintenance, repair and replacement of parts due to normal wear and tear, replacement of consumables such as batteries, light bulbs, fuses, antennas, headphones, microphones, cables and recording heads.
  • Failure of the product arising from incorrect installation or use not consistent with the instructions and technical or safety standards prescribed in the product user manual.
  • Accidents, Acts of God, lightning, water, fire, public disturbances, improper ventilation, voltage fluctuations or any cause beyond the control of souq.com.
  • Unauthorized modifications carried out to the product in order to comply with local or international technical standards in countries for which this product was not originally designed.
  • Damage of the battery caused by overcharging or failure to use in accordance with the specific instructions of core outlined in the product user manual. The serial no. on the product has been altered, deleted, removed or made illegible.
  • The batteries are charged by chargers other than those approved by Manufacturer. Any of the seals on the battery enclosure or cells are broken or show evidence of tampering.


This warranty is not transferable. This warranty will be the purchaser’s sole and exclusive remedy.

YCWC is simply providing a platform for the provision of these devices via a third party. The user can coordinate with the store via the contact details below for any issues or concerns and accepts no liability or guarantee on the services provided by the third party. It makes no warranty or guaranteed YCWC shall not be liable for the loss of any saved/stored data in products that are either repaired or replaced.

ENQUIRIES For any enquiries related to the order, cancellation or warranties should be referred to the following:
sales@globaltechmea.comOr via phone to +971 4-2552393